Shipping policy

Shipping Policy

 

Processing Time: Orders are typically processed and shipped within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

 

Shipping Rates & Free Shipping: We offer FREE standard shipping on all orders over $39 USD. Orders under $45 will be charged a flat shipping rate, which is calculated at checkout based on the destination.

 

Delivery Time: Standard shipping typically takes 7-15 business days, depending on your location. Please note that delivery times are estimates and may vary due to customs processing, weather, or carrier delays.

 

Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor the status of your delivery.

 

Shipping Destinations: We currently ship to most countries worldwide. If your country is not available at checkout, please contact us at info@bgbanana.com.

 

Customs & Import Duties: International orders may be subject to import duties, taxes, or customs fees imposed by the destination country. These charges are the responsibility of the customer.

 

Lost or Damaged Packages: If your package is lost in transit or arrives damaged, please contact us at info@bgbanana.com within 7 days of the expected delivery date so we can assist you.

 

Contact: For any shipping-related questions, please reach out to info@bgbanana.com.